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Home » About Us » Why Choose Us

Experts in our field

With more than 20 years experience in southeast Queensland blinds, awnings and shutters, we can confidently say we are true experts in our field. But more importantly than that – our outstanding reputation comes from putting our customers first.

We put our customers first by providing the highest quality products to you, all guaranteed with generous warranties. We put you first in the advice we provide. Part of the effectiveness of our mobile showroom service is that our expert team can see exactly where and what you’re dealing with so we can give you the best guidance as to what will work best in your space specifically.

Interest Free Finance

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And we put your first with our exceptional prices all year round. Find a lower price, and we guarantee to beat it.

After all this time, our ideals remain simple. We believe in delivering you the best blinds for your home, the best shutters for your business, and the best awnings for your office. We believe in good, old-fashioned service and honest advice, and we guarantee the lowest prices.

We keep abreast of all the latest developments in the industry, especially in automation. And because we’ve been dealing in automation for more than two decades, we understand quality when we see it. We offer you the largest range of motorisation and automation available on the market from world leaders’ Rollease Acmeda and Somfy.

Convenience, reliability and quality are the hallmarks of these products, and across all of our products. We make-to-measure all of our products, which is why we can offer you the warranties we do. We know the quality of the products we’ve been making for 20-plus years, and have built our reputation and success on these.

Despite the length of time we’ve been doing it, nothing has dampened our enthusiasm for the results and benefits our products achieve. It is a privilege to bring more shade, insulation, privacy, breeze, beauty, light, functionality, ease and convenience to our customers’ home or work life.

It is a privilege we don’t take for granted and it inspires to keep delivering life-improving products to homes and commercial enterprises across southeast Queensland. If we can help you, please call our expert team today for some free advice, or a free measure and quote. Our mobile showroom can come to you.

Custom Fitting

Every product is custom made for a precision fit for your window or door.
Mobile Service

Experienced Team

Over 20 years experience – we are industry experts.

Mobile Service

Mobile service – we come to you for an obligation free measure and quote.

Friendly and Fast

Friendly and professional with a fast install turnaround time.

Unbeatable Pricing

We make it our mission to provide the latest window coverings and shading solutions at year round factory direct prices for our customers.

Superior Workmanship

Outstanding quality with the highest workmanship, products and materials.

Quality Products

Huge range of fabrics and materials to achieve your perfect finish.

First Class Care

First class after sales care; warranties on all products and installation.

What our happy customers are saying. See more five star reviews

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Tracey Dunlop
2023-02-02 via Google
If you need shutters, call this company. I highly recommend them. I am so happy with the result. Through the whole process every person l spoke to in the company were so informative, professional and the installation happened without any problems. Christmas happened during the process and so it delayed things but that's pretty normal. I am so happy with the end result. Thank you FDS, Tracey.
Lia Maheno
2023-01-25 via Google
Cameron was prompt with his measure and quote and was very good with his follow up. I also had another 2 quotes from other companies who never once followed me up. The office team kept me up to date with expected arrival times. Luke came out to install them last weekend (huge job in the terrible heat) and he was also great to deal with and did a very professional job. They look absolutely amazing and love them. I have recommended Factory Direct to literally anyone who will listen!!
Elizabeth Barker
2023-01-18 via Google
We recently used Factory Direct Shutters for a few areas in our home Our initial contact was with sales representative Wendy who displayed excellent knowledge of the product and was very professional and friendly We had our installation today . Kyle turned up exactly at the organised time and efficiently installed our product The shutters are very good quality and looks fantastic Would definitely recommend this company
Emily
2022-12-15 via Google
My grandparents recently had shutters installed and wanted to pass on their praise. They wanted to comment on how amazing both Aaron and Anthony were throughout the consultation and installation process. Aaron was extremely careful and precise with his measurements and gave them full confidence in the final product. Anthony made them feel like nothing was too much trouble and was incredibly considerate. Both were extremely professional, friendly, courteous, and completed their jobs to an extremely high standard. Thank you so much they absolutely love their shutters!
Alex Henry
2022-02-16 via Google
Factory Direct have a wonderfully efficient and sympathetic team. Quinn provides accurate on the spot quotes while Issac installs exactly to client needs even when these needs change at the last moment. Rochelle is a friendly, patient, customer focussed administrator who keeps clients up to date on the progress of their project.
David Armstrong
2022-01-18 via Google
We just had outdoor aluminum shutters installed at our house and couldn't fault these guys. From start to finish, we were impressed with the level of professionalism displayed and quality of finish. The price was also good. I will be using them again.
Glenda Campi
2021-12-16 via Google
What a delight to have Ren and Ben from Factory Direct complete a truly professional fitting of our wind down awnings for Lind Lane Theatre. Not only do they look magic, but they screen exactly as we had hoped, with the use of quality materials. They left the job site spic and span on completion too. Highly recommended.
Joanne South
2021-10-20 via Google
From the measure up and quote to the updates etc from customer service people to the installers both times we have used this company all parts of the service has been excellent Thank you Cameron, Scott and office staff we can highly recommend all of you.
Guy Terry
2021-10-15 via Google
We had aluminium lever shutters installed in our house. The tradesperson was amazing friendly and courteous. The job was outstanding. Could not fault any of the job. It was a pleasure to work with the person who came out and quoted through to the office staff and The Legend. trades person who installed the job. Highly recommend factory direct shutters. Will be using them in the future. Thanks again for the excellent job
Sharon May
2021-09-28 via Google
We are thrilled with our outdoor blind from Factory Direct. Very impressed from quote, to install, and excellent kindly office staff. As a bonus prize the product is absolutely perfect, brilliantly installed, and well made.
Jon Rist
2021-02-19 via Google
Absolutely delighted with my new shutters, they look awesome, and definitely add value to my property. Not as expensive as I'd first imagined. Ben the installation guy is a friendly nice guy too. Whole experience was great!
Malcolm Williams
2021-02-19 via Google
We installed Factory Direct Sun Blinds to our western deck. The quality of the blinds cannot be faulted and Kyle installed them without any fuss just perfect. Thank you for a fine product adding value to our apartment and allowing us to use the deck on hot summer days. I can recommend your firm without hesitation.
Andrew Holford
2021-02-19 via Google
Factory Direct Shutters & Blinds are a team of Super Stars. Exceptional service and price! We had a pleasurable experience every step along the process from initial contact thought to quoting and installation. My Office blind looks great i will be back again soon.
Shirley
2021-02-19 via Google
Jules is so wonderful to work with. She has so many ideas. Our blinds look great and the two installers ( Scott was one) were pleasant and cleaned up when they were finished. I love the new look! I would definitely deal with this company again!
Barbara Rowan
2021-01-19 via Google
Look no further this company would be the best. Last Saturday I had installed a concertina plantation shutter in my pergola, roller blinds, Venetian blinds & vertical blinds installed in my home. They all look fabulous. The quality is superb and price very competitive. All Australian made no rubbish from China. The service from each employee I dealt with was efficient, friendly and helpful. I will be using them again in the new year for a small plantation shutter in another pergola. I would highly recommend them to anyone looking for their products.
Martin Kijlstra
2021-03-11 via Google
Our new plantation shutters are very nice and installed perfectly. Ordered them in December and advised of manufacture time and likely installation date, which matched well. Installation was quick, allowed silicone to dry for 24 hrs, now it's awesome. Everyone who sees then thinks they are awesome... And I agree! Good job FDS!
Clint Wright
2020-12-05 via Google
Just had our newly renovated bathrooms updated with new shutters. From the first quote through to the install the team at Factory Direct Shutters have been faultless. Nigel in sales was really helpful in choosing the best products, Alison in the office kept us informed of the install and Marks install was excellent. Really happy the final outcome and will be using these guys again.
Maria MacMaster
2021-02-23 via Google
I have used this company to install shutters throughout my house (in three bedrooms, bathroom, toilet, laundry) ad well as two vertical blinds on two large sliding doors. Jules did a great job doing the measuring and quoting, giving good advice on some unusual windows. Isaac did all the installations and was always efficient, tidy and friendly. I had great confidence in the team and have been very satisfied with the end results. Highly recommended.
Katrina Boyd
2021-03-11 via Google
From start to finish I was impressed. The whole job has exceeded our expectations. We got a few quotes and FD SHUTTERS came in cheaper and were happy to negotiate. They gave follow up call and the guys that installed the blinds were absolutely amazing. I would highly recommend FD Shutters
Dav Hunter
2021-01-16 via Google
Had my blind installed today . Josh was awesome did a wonderful job. Recommend to all looking at getting one. makes a huge difference to your home. Not only cooler but stylish and privacy .I will be getting more done now I have seen the excellent care and work completed and how a difference it has made to the house. Thank you Josh Jessica and factory Direct shutters I really recommend them. Value was one of the best I had been given in a quote.
Lance Obrien
2022-03-16 via Google
Justin & the Team were well above my expectations. I had several quotations & the level of service Factory direct provided was head & shoulders above the competitors. What i liked was Justin's approach; he had passion for his work & gave a good practical opinion on all facets rather than what was easy. Factory directs after sales service was spot on with no neglect on coming back to make a few minor adjustments along with back up calls to ensure we were 100% happy. I can highly recommend these guys as i believe they fit into good old fashioned service